Delivery Information

OZOFFER has accounts with several major freight companies. We will arrange freight depending on the size, weight and classification of your order.

Delivery time frame:
OZOFFER is based in sydney and our teams are strictly following covid-19 safety guidelines. we are ensuring that once placed, your orders will leave the warehouse as soon as possible.

we have been advised by Australia Post and other couriers of delays within their delivery network due to the increase in demand and health and safety measures such as social distancing at their facilities. please allow extra time for your delivery.

Delivery Times for most of the deliveries:

                                     Metro area           Regional                  Rural & Remote

Standard Shipping  2-5 business days   2-7 business days   3-10 business days

Express Shipping   1-3 business days    1-3 business days     2-4 business days

 

 

Click & Collect 

OZOFFER also offers a FREE Click & Collect service from our Sydney office. Kindly chat with our customer service to get the pick up details.

Upon collection you must present your booking number at the counter.

If someone is collecting your order on your behalf, they must have the booking number.

Orders must be collected within 1 week. Orders that are not collected within this time frame will be automatically cancelled.

Payment can be made at the counter upon collection.

 

Collection Hours:
Monday-Friday @10am to 5:30pm
Saturday @ 10am to 4:30pm
Sunday @ 10am to 3:30pm

 

Tracking your Order

You can easily track your order by viewing your order history in your account. You will also receive email with tracking information and updates on your delivery. Our friendly customer service is always there to assist you should you need any further assistance.


Out of Stock Items

Sometimes an item in your order may be out of stock. We will do our best to contact you so that you can decide whether to wait until your complete order is ready before shipping. If more than one shipment is made, additional freight charges may be applicable.